DEAR ABBY: My granddaughter “Ruby” has been cyberbullied. I suspect a friend of hers who is her on-again, off-again friend. When the girl is “off,” she is cruel, but Ruby is very attached to her. Ruby has told her dad and me she’s so depressed and has such low self-esteem from it and that she has started cutting herself. (I think she has just started because she has no marks I could find). Her father is not very concerned, but I am. What’s the next step for me in doing something about this before it has escalated to a level ...