DEAR ABBY: Around 12 years ago, I helped out an old friend I’ll call Patty by creating an author website for her. I have maintained it for her ever since. She is grateful and gives me a gift every once in a while to show her appreciation. Over time, her requests for revisions and updates have increased to the point that I dread receiving them. I’m very busy with a business I own, and I really don’t want to do this for her anymore. The problem is, I created the website using an obscure program she has no idea how ...