Cleco's Franklin, New Iberia offices will be closed Monday

Some of Cleco’s customer service offices will be closed Monday, Aug. 30, as part of the company’s storm preparations for Hurricane Ida. Cleco has 13 customer service offices across the state.

The Crowley, Franklin, New Iberia, Covington, Mandeville and Slidell offices will be closed Monday. The other offices will remain open at this time, as they are not in the projected storm path.

Customers can use the following self-service payment options to pay their bill:
• Night Deposit/Drop Box
The night deposit/drop box at each customer service office will not be closed.
• MyAccount
Cleco’s online account management and bill payment system at www.cleco.com.
• KUBRA
Cleco's one-time electronic bill payment service, which allows customers to pay from a checking/savings account or with a credit/debit card online at www.cleco.com or by calling Cleco’s customer service number at 1-800-622-6537 or KUBRA at 1-888-909-4639.
• Mail
Cleco’s postal option. Customers can pay by postal mail using P.O. Box 660228, Dallas, TX 75266-0228
For additional information on how Cleco is preparing for Hurricane Ida, follow the company on Facebook @ClecoPower or visit Cleco’s Storm Center page at cleco.com/storm-center.