Cleco sets up kiosks for utility payments

Cleco announced the installation of new self-service payment kiosks at its 13 customer service offices across the state.
"Many customers have asked for an option to pay their bill in-person with a credit or debit card. Now, customers can go into a local customer service office and make a payment using this self-service option,” said Ron Smith, director of customer experience. “This new payment option is secure, easy to use and convenient.”
The kiosks are for payments being made with a credit or debit card or a check. Customers cannot use the kiosks to pay with cash or perform other tasks such as starting, stopping or transferring electric service.
“Our customer service representatives will be available to assist customers who wish to pay with cash or who need other services,” said Smith.
Cleco partnered with KUBRA to install the kiosks. KUBRA processes customer credit card, debit card and bank payments made online and by phone.
To make a payment, customers will need their account number and service address ZIP code, both of which are located on the monthly bill.
To learn more about Cleco bill payment options, visit cleco.com.